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TRANSCRIPT

Lucy Postins: “Everything that we do and every decision we make is governed by –what would we expect if we were on the receiving end of this? Do unto others, however you want to look on it, it’s basically what would we expect if we were the customer. And so if you are your own customer and if you have a genuine passion, and purpose, and a reason for being that’s the sort of–I believe–the foundation of our success.”